Txt2Cart FAQ

A text assistant that collects everyone's food order for a group, so the organizer gets one clean list. By text there's no app and no account; it also works in Slack and Microsoft Teams.

Tap the join link your organizer shared, or text the order code plus your order to (208) 903-1144, like FBD265 large iced latte. In Slack or Microsoft Teams, reply where the order was started.

Say what you want in your own words. Txter asks one question at a time, then shows your order back. Reply YES to lock it in. The first time you order by text, Txter may ask for your name instead; that confirms it too.

Text menu, or just ask, like "what smoothies do they have?"

Describe it. If it's made from things the restaurant offers, Txter adds it as a custom item and flags it for your organizer. Otherwise Txter suggests the closest menu items.

Tell Txter what to change ("make it a small", "no whip"). Say "start over" to clear what you're adding, or "cancel my order" to cancel it. By text, a message that's just cancel stops all texts from Txter.

Yes: "add a latte for Sam."

At the organizer's cutoff, if they set one. If you've joined but haven't confirmed, you'll get a reminder shortly before (up to 10 minutes).

By text, no: only your organizer sees the full list. In a Slack or Microsoft Teams channel or chat, anything posted there is visible to everyone in it.

Yes. It can make mistakes, so check your order before you confirm.

Text "start" and the restaurant (like start chipotle) to (208) 903-1144. In Slack: /txt2cart start chipotle. In a Teams channel, @mention Txter first. Txter asks when to stop taking orders (or "skip") and what day it's for.

Txter gives you an invite to forward to your group.

No. When it closes you get one organized list, plus a private checklist page with each item and links to open it in the restaurant's app.

Say "close order" to close now. To move the cutoff, say something like "extend to 5pm" or "push the cutoff to 1pm". After it closes, "reopen for 30 min".

When the order closes, Txter offers to collect for you. Reply with your Venmo or Cash App handle (like @sam or $sam), or your PayPal.me or Zelle, and each person gets their amount privately: a link that opens the app with it filled in (Zelle shows your email or phone instead, so they can send it in their bank's app). The money goes straight to you, and Txter sends at most two reminders.

Shares start from menu prices plus estimated tax. Reply with the receipt total and everyone's share scales to match it exactly.

Yes. As the organizer you can sponsor your own order for $3.30 ($3.00 plus $0.30 card processing): you cover the group's order, and Txter gives everyone a shout-out with your name, message and logo. Just ask Txter to sponsor it. A sponsorship removed before the order closes is refunded in full; after it closes, it isn't refunded.

Group ordering is free. When Txter collects payment for an order, a $0.25-per-person fee is included in each share (an organizer's first collection is free).

Your organizer sees your name and your order. If you order by text and haven't given a name, they see your phone number instead. On WhatsApp, Slack and Microsoft Teams, your number is never shown. Txter never sells your info.

Venmo and Cash App links open those apps, and the money goes straight to your organizer; Txt2Cart never handles it or sees your payment details.

Txter is free. After an order, Txter may ask the organizer how it went (at most once a month). If it went well, it may share a $1 tip link once, and you can pick another amount on the page. It's optional, the tip goes to Txt2Cart (not your organizer), and it isn't refundable except on request. Just ask us. Reply "no thanks" to the tip line and Txter won't mention it again.

By text, reply STOP anytime, or HELP for help. Msg & data rates may apply. In Slack or Microsoft Teams, remove Txter from the workspace, chat or group.